Progress & Save

Transferring Save File
Please note that it is not possible to transfer a save file from iOS to Android, or vice versa. Before you perform the transfer, please make sure that: ...
Tue, 6 Nov, 2018 at 3:35 PM
Deleting Save File
Please note that everything will be deleted, along with your resources (gems, coins, items, etc) and rings purchased with gems. 1. Open Settings. 2. Go...
Tue, 6 Nov, 2018 at 6:46 PM
Roll back on save files
If you are experiencing roll backs on your save files or loading into the game to an older progress, please make sure that: 1. You are connected to a st...
Wed, 29 Jul, 2020 at 10:02 AM
N/A shown on Cloud Sync Button
Please make sure you are connected to Google Play by clicking the Google Play button and follow the instructions. If you are using an Apple device, pl...
Mon, 13 Apr, 2020 at 10:36 AM
Unable to unlock a route even though all previous routes completed
If you are experiencing a situation similar to the picture below, and you are unable to progress to the next route, please tap on the "GO" button,...
Fri, 11 Sep, 2020 at 10:30 AM