General

Game Crash
Insufficient RAM One of the requirements for the app to run smoothly is to have at least 1.5GB RAM on your device.  Getting The Latest Update We do...
Tue, 6 Nov, 2018 at 3:02 PM
Not Receiving Knightmail/Division Bonus
If you are not receiving Knightmail/Division bonus, please check that you are: 1. *Online before leaving the game. 2. *Online when returning to the game. ...
Tue, 10 Jul, 2018 at 11:00 AM
No Tales (Ads) Available
Advertisements are limited, the number is based on the ad provider. If you've watched the maximum for that time period, there will be none ava...
Thu, 15 Nov, 2018 at 12:49 PM
Why can't I refresh the cooldown time?
Frozen cooldown time usually happens when players tweak their device time.  Depending on how long into the future you adjusted your time, you will have ...
Wed, 7 Nov, 2018 at 11:47 AM
Enabling/Disabling Notifications
Notifications are automatically enabled for most of the devices by default. If you wish to disable or re-enable them, it is possible to do so on your ph...
Tue, 10 Jul, 2018 at 11:04 AM
How do I find my Device ID?
1) Go to Settings 2) You will see the "Last Sync" written at the bottom right of the Setting screen. 3) Tap on "Last Sync" 4) This is...
Tue, 6 Nov, 2018 at 3:07 PM